At Julian Treks, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and interact with our services. By using our website, you agree to the practices outlined in this policy.
1. Information We Collect
We collect the following types of personal information when you interact with our website:
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Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, shipping address, and payment information (excluding payment details, as we offer cash on delivery only).
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Usage Data: We may automatically collect information about your usage of our website, such as IP address, browser type, operating system, and page views. This helps us understand how you use our website and improve your experience.
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Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your browsing experience. These technologies help us remember your preferences and personalize the content we display to you.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfill your orders
- To respond to your customer service inquiries
- To send you promotional emails, newsletters, or product updates (with your consent)
- To improve our website functionality and user experience
- To comply with legal obligations or enforce our policies
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in fulfilling orders, processing payments (cash on delivery only), and providing customer support. These third parties are obligated to protect your personal data and use it only for the purposes for which it was shared.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the complete security of your information.
5. Your Rights and Choices
You have the right to access, update, or delete your personal information that we hold. If you wish to exercise any of these rights or have concerns about the information we hold, please contact us at the email provided below.
Opt-Out Instructions
You may opt out of receiving promotional emails, newsletters, or marketing communications at any time by:
- Clicking the “unsubscribe” link in any marketing email you receive from us.
- Sending an email to [email protected] with the subject line “Opt-Out” to unsubscribe from marketing communications.
Please note that you may still receive transactional communications ( order confirmations, shipping updates) related to your purchases.
6. International Transfers
As Julian Treks operates worldwide, your personal information may be transferred to countries outside of your own. By using our website, you consent to the transfer of your data to such locations, which may have different data protection laws than your country.
7. Retention of Your Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:[email protected]